Privacy Policy

Last Updated: 01/11/2024

This Privacy Policy describes how www.499.ai & www.499yachts.com (“we,” “our,” or “us”) collects, uses, and shares information about you when you use our Service, particularly in relation to our Beta Testing Program. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

This Privacy Policy governs how we handle your information during your participation in the beta testing of our Service. It explains what data we collect, how we use it, and your rights concerning your information.

2. Information We Collect

Personal Information: We may collect personal information that you provide directly, such as your name, email address, and any other details necessary for beta registration and communication.
Technical Information: We collect information about your device, browser type, IP address, and usage data through cookies and similar technologies to help us understand how you interact with our Service.
Feedback and Usage Data: We collect any feedback, suggestions, or other inputs you provide during beta testing, including data related to your interactions with AI features.
AI Interaction Data: Specific data may be collected during interactions with AI functionalities, including the inputs you provide, the AI-generated responses, and feedback on those responses. This data is used to improve AI performance and enhance the overall user experience.
Content You Upload: We collect content you choose to upload to the Service, such as text, images, audio, and video, along with the metadata associated with the files you upload.
Other Information Provided by You: We may collect other information that you provide to us that is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information from Social Media Platforms: We may maintain pages for our Services on third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
If you choose to log into the Service via a third-party platform or connect your account on the third-party platform to your account through the Service, we may collect information from that platform. This information may include your username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace). You may also have the opportunity to provide us with additional information via the third-party platform.
Information from Other Third Parties: We may receive personal information about you from third-party sources. For example:

A business partner may share your contact information if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer.
We may obtain your personal information from other third parties, such as marketing partners, publicly available sources, and data providers.

Metadata Associated with Uploaded Content: Along with content you upload to the Service (e.g., text, images, audio, and video), we may collect metadata such as file name, creation date, and other attributes of the uploaded files.
Other Platforms and Social Media Interactions: If you interact with us on social media platforms, the platform provider’s privacy policy governs your interactions. We may also collect any information shared through such platforms (e.g., profile details, social media username) and will use it according to this Privacy Policy.

3. Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Service, such as:

Device data, including your computer or mobile device operating system type and version number, manufacturer and model, device identifier, browser type, screen resolution, Internet Protocol (IP) address, general location information such as city, state or geographic area; and
Online activity data, including the website you visited before browsing to our website, information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons.

4. How We Collect Information

Direct Collection: Information you provide directly, such as registration details, feedback forms, and data uploaded during your use of the Service, including content, documents, and files.
Automatic Collection: Data collected automatically through cookies, logs, and analytics tools to monitor usage patterns, improve the Service, and analyse interactions with AI features.
AI Document Checks and Analysis: Information collected during AI-driven document checks, including data extracted from uploaded documents and reports. This includes compliance verification, document analysis results, and feedback provided on these AI outputs.
Chat Interactions: Information collected from your interactions with AI-powered chat features, such as chat logs, queries, responses generated by the AI, and feedback you provide on these interactions. These are used to improve the AI models and enhance the chat experience.
Third-Party Sources: Information may also be collected from third-party services used within the application, such as analytics providers or AI integration tools.
Social Media and Third-Party Platforms: Information collected when you interact with our pages on social media platforms or log into the Service via third-party platforms. This data is collected in accordance with the platform provider’s privacy policy and transferred to us when shared by the platform.

5. Use of Information

Service Improvement: We use your information to analyse performance, fix bugs, and improve the overall functionality of the Service, including AI features.
AI Model Training and Improvement: Collected data may be used for training, fine-tuning, and improving AI models. We ensure that personal data used for AI purposes is anonymized or aggregated wherever possible. We may use personal information for research and development purposes in our legitimate business interests to analyse and improve the Services and to develop new products and Services, including by studying user demographics and use of the Services.
Response to Feedback: Your feedback helps us understand your experience and address any issues or suggestions you provide.
Security and Fraud Prevention: Information is used to protect against unauthorized access, monitor activity, and detect and prevent fraudulent activity.
Provide, operate and maintain the Services: It is in our legitimate business interests to use personal information to operate, maintain, and provide you with our Services, including ensuring you can use our website and providing your affiliated company with access to the Services. If we have entered a contract with you, we will use your personal information as required for us to perform our contractual obligations under the relevant contract.
Provide information about our products and Services: We may send you direct marketing communications about our products, Services and events that we think may be of interest to you as permitted by law, including by email. You may opt out of our marketing communications as described in the “Opt-out of marketing” section below. Where required by law, we will only send you marketing information if you consent to us doing so at the time you provide us your personal information. Otherwise, we will only send you marketing information if it is in our legitimate business interests to send such information.
Establish and maintain your user profile on the Services: To perform our contractual obligations to you, or when it is in our legitimate interests to do so, we will use your personal information to facilitate the creation, operation, and maintenance of your user profile as part of the Services for purposes of personalising your user experience.
Facilitate your login to the Services via third-party identity and access management providers: It is in our legitimate business interests to use personal information to enable you to access our Services through third-party providers, increasing access options and efficiency of using the Services.
Enable security features of the Services: Such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in. It is in our legitimate interests to keep our Services safe for our users.
For compliance and protection: We use your personal information to comply with our legal obligations and to defend us against legal claims or disputes where it is in our legitimate business interests to do so, including to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- Audit our internal processes for compliance with legal and contractual requirements and internal policies;
- Enforce the terms and conditions that govern the Services; and
- Protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

6. AI Decision-Making and Profiling

Automated Decision-Making: Our AI features may provide automated recommendations, document analysis, or compliance checks. These outputs are designed to assist users but should not be solely relied upon for decision-making. We encourage users to verify AI-generated suggestions independently.
Transparency on AI Use: We aim to be transparent about how AI is used in our Service, the data it processes, and its limitations. AI outputs are meant to complement, not replace, human judgment.

7. User Control Over AI Data

Control and Management of AI Data: Users have the options to opt-out of AI training or request the deletion of data related to AI interactions.
Feedback on AI Outputs: Users are encouraged to provide feedback on AI-generated results. This feedback may be used to refine and improve AI models.

8. Data Sharing and Disclosure

Service Providers: We may share your data with service providers who assist in operating the Service, such as hosting and analytics companies, under strict data protection agreements.
Third-Party AI Providers: If third-party AI tools are integrated into the Service, we disclose these partnerships and ensure that these providers handle data in compliance with relevant privacy standards.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
No Sale of Personal Information: We do not sell or rent your personal information to third parties.

9. Data Security

Security of AI-Processed Data: We implement reasonable security measures to protect your data, including data processed by AI functionalities. This includes encryption, access controls, and regular security assessments.
While we strive to protect your data, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.
Data collected during beta testing may be deleted upon request or at the end of the testing period.
Specific Retention Periods: Retention periods may vary depending on the type of data. For example, interaction data may be retained longer for ongoing AI improvements, while other data may be deleted promptly after feedback is incorporated.

11. User Rights

Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if needed.
Deletion and Withdrawal of Consent: You may request the deletion of your data or withdraw consent for specific data uses, subject to any legal requirements for data retention.
California Privacy Rights (CCPA): California residents have the right to request information about the data we collect, request deletion, and opt out of data sales. To exercise these rights, please contact us at [Contact Information].
GDPR Compliance (EEA): If you are in the European Economic Area (EEA), you have additional rights regarding your data, including the right to restrict processing and the right to data portability. For more information or to exercise these rights, contact us at [Contact Information].
UK Privacy Rights (UK GDPR): If you are in the United Kingdom, you have similar rights under the UK GDPR, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, contact us at [Contact Information].

12. International Data Transfers

If your data is transferred outside your country of residence, we ensure that such transfers are conducted in compliance with applicable data protection laws, including the use of Standard Contractual Clauses or other appropriate safeguards.

13. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us to have it removed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@499.ai.